Legal
Terms of Use
Last updated: September 9, 2026
These Terms of Use ("Terms") govern access to and use of Florra's marketing site and web application at florra.app and app.florra.app. By creating a company account, accepting an invite, or using Florra, you agree to these Terms.
The service
Florra is a web-based production time tracking tool for cannabis operations. Floor teams can start, pause, and complete tasks; admins can view live floor status, replay recorded work, and review labour hours and costs based on configured rates and logged quantities. Florra is software provided over the internet. Florra is not payroll software, inventory software, legal advice, accounting advice, or a regulatory compliance filing service.
Accounts and companies
- You must provide accurate account information and keep credentials confidential.
- The person who creates a company is responsible for that company’s configuration, invites, labour rates, and the people they grant access to.
- Invites are shared as links by your admin. You may only accept an invite intended for you.
- You must be authorized by your employer or operation to use Florra with their workplace data.
- You are responsible for account security on your side, including credentials, invite links, and access to devices used with Florra.
Acceptable use
You agree not to:
- Use Florra for unlawful purposes or in violation of applicable cannabis or labour laws
- Attempt to access another company’s data without authorization
- Probe, disrupt, or overload the service, or reverse engineer it except where allowed by law
- Upload malicious code or abuse invite, signup, or support channels
- Misrepresent your identity or affiliation when contacting us or inviting others
Subscriptions, pricing, and billing
Pricing, included seats, and add-on charges are described on the marketing site or in your account. Unless otherwise stated in writing, subscriptions renew until canceled. You are responsible for applicable taxes and accurate billing information.
Promotional pricing may be time-limited or eligibility-limited. Florra may change pricing prospectively with notice where required by law.
Your content and data
You retain rights to the company and production data you submit. You grant Florra a limited license to host, process, and display that data solely to operate and improve the service for your company. You are responsible for the accuracy of task records, rates, and other information you enter, and for having the rights to submit it.
Labour cost and metrics
Labour cost and related metrics depend on the rates and quantities your company configures and logs. Incomplete rates or quantities may leave metrics incomplete. Florra does not guarantee specific operational or financial outcomes.
Availability and changes
We aim to keep Florra available and reliable, but we do not guarantee uninterrupted access. We may modify features, suspend access for maintenance or abuse, or discontinue parts of the service with reasonable notice when practical.
Suspension and termination
We may suspend or terminate access immediately for security risk, suspected abuse, or material breach of these Terms. You may stop using Florra at any time.
Third-party services
Florra relies on third-party infrastructure, including Google Firebase Authentication, Cloud Firestore, Hosting, and related cloud services. Your use of Florra is also subject to those providers’ applicable terms where they apply to you.
Disclaimer of warranties
Florra is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
Limitation of liability
To the fullest extent permitted by law, Florra and its operators will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from your use of the service. Our aggregate liability for claims relating to Florra will not exceed the greater of (a) the amounts you paid us for Florra in the twelve months before the claim, or (b) one hundred Canadian dollars (CAD $100), if you have not paid us.
No class proceedings
To the extent permitted by law, claims must be brought on an individual basis and not as a plaintiff or class member in a class, consolidated, or representative action.
Indemnity
You agree to indemnify and hold harmless Florra and its operators from claims arising out of your misuse of the service, your company data, or your violation of these Terms or applicable law.
Privacy
Our Privacy Policy explains how we handle personal and company data. By using Florra, you also acknowledge that policy.
Termination
You may stop using Florra at any time. We may suspend or terminate access if you breach these Terms or if required for security or legal reasons. Provisions that by nature should survive (including liability limits and indemnity) will survive termination.
Force majeure
Florra is not liable for delay or failure caused by events beyond our reasonable control, including provider outages, internet failures, labor disputes, natural disasters, or government actions.
Governing law
These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada, without regard to conflict-of-law rules. Courts in Ontario will have exclusive jurisdiction, except where applicable law requires otherwise.
General terms
If any provision of these Terms is unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. These Terms and the Privacy Policy are the entire agreement between you and Florra regarding use of the service.
Changes to these Terms
We may update these Terms from time to time. The “Last updated” date will change when we do. Continued use after an update constitutes acceptance of the revised Terms.
Contact
Questions about these Terms: hello@florra.app